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Client Stories

3/8/14

I am writing to you today to express my gratitude and appreciation for one of your employees. A lifelong friend of mine recently woke up blind as a condition of the Diabetes he has suffered from for the last 20 years. I will not mention his name as he does not know I am writing this letter but he suddenly found himself alone, scared and afraid for the future (even if he would not admit it.

My friend was hospitalized as a result of this and other Diabetes related conditions and soon found himself with too many unanswered questions. That’s when Virginia Acero stepped in…She not only answered his questions but helped him do much of the paperwork that was needed and saw fit to visit with him several times at the hospital as well as speak with him on the phone following his release.

Virginia showed real empathy for my friend and not the apathy that is so common these days. Her attention for detail in the filing of paperwork and her confidence in her ability to get things done were and continue to be important in the mental aspect of my friend. You can imagine the weight that has been lifted from him mentally knowing that he will be taken care of medically. It was the relief of this mental anguish in my friend that compelled me to write this letter today. It is a direct result of Virginia Acero and her caring, kind and professional nature. I wish her nothing but the best in the future. I did ask her for your name and she seemed surprised to find out I wanted to write a “nice” letter on her behalf, again a tribute to her character as she said she was just doing her job. Amazing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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Click Below For Information About Individual Locations
10 Benton Ave Middletown Community Health Center27 North St Middletown Community Health Center140 Hammond St Port Jervis Middletown Community Health Center
14 Grove St Middletown Community Health Center99 Cameron St Pine Bush Middletown Community Health Center53 Gibson Rd Goshen Middletown Community Health Center
21 Orchard St Middletown Community Health Center10 Brotherhood Plaza Washingtonville NY221 Broad Street Milford PA
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Middletown Community Health Center, Inc. is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).
Middletown Community Health Center, Inc. is a Federal Tort Claims Act (FTCA) deemed facility.
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